When something goes wrong, people don't respond only to the event. They respond to how they're treated afterward, and that response often decides whether a difficult problem stays a problem or becomes a conflict.
When something goes wrong, people are reading you. Were they taken seriously? Did some...
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Difficult people. The decisions that keep you up at night. The things that make your job harder. And, conversations you can't have with just anyone.
We're executive psychologists. We understand what it's like to be the person everyone counts on, and we write about the parts of leadership that rarely get talked about.
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