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Firefighting is where most of us start, because it's what the early stage rewards. Building an organization that catches its own problems is a different skill — learnable, and worth the time it takes to build.
Often, leadership measures itself by crisis response — how fast you catch the problem, h...
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Difficult people. The decisions that keep you up at night. The things that make your job harder. And, conversations you can't have with just anyone.Â
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