When people picture leadership, they picture visible moments. The keynote. The company-wide announcement. The hard negotiation, the board meeting, the decisive speech in a crisis. Those moments matter. They are not, however, where leadership mostly happens.

Most of it is invisible. It happens quiet...

There are two standard explanations for burnout, and one of them is much better supported than the other.

The first says burnout is a failure of individual resilience — that the person lacked the coping skills, the mindfulness practice, the boundaries. The second says burnout is a failure of org...