Why Consultants Need Process Leadership More Than Perfect Answers

Anyone leading a team of people is inevitably going to end up in a situation where they are having to manage some kind of chaos and a lot of heated emotion in the room. And when I'...

Anger and outrage are powerful emotions. They drive action, fuel movements, and signal when something feels wrong or unjust. But for some, outrage becomes chronic, shaping how they engage with the world—often at great personal cost.

If you find your...

Emotional communication—the ability to express and interpret emotions effectively—plays a vital role in resolving workplace conflict and handling sensitive conversations. Research shows that when leaders and employees engage with emotional intelli...