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How to Lead People When Emotions Take Over

client management consulting emotional regulation emotions at work executive psychology facilitation kristen's fieldnotes leadership psychology managing people managing teams meetings process leadership work conflict

Field Notes. 
By Kristen Tolbert

Anyone leading a team of people is inevitably going to end up in a situation where they're managing some kind of chaos and a lot of heated emotion in the room. When I'm working with consultants, for instance, they're expected to be the experts in the room. They're wo...

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